Payment & Cancellation
When do I pay?
After your application is approved, you will be sent an invoice. You will pay an initial fee that includes the deposit and first month of rent. Then, your monthly rent will be charged every 30 days once your reservation begins.
If your reservation includes a partial month, you will be charged for the additional days in the initial fee. For example, if your reservation is from January 15th to April 10th, your initial fee will include the security deposit, rent from January 15th to January 31st, February's rent (first month's rent), , plus rent for the 10 days in April. You will then be charged monthly for the remaining 3 months.
Which payment methods do you accept?
We accept credit card payments.
What is your deposit policy?
A security deposit of a predetermined amount will be collected along with the initial fee. The deposit will be transferred back to the guest within 2 weeks after check-out if there is no damage beyond normal wear and tear, and no contract violations have been made.
What is your cancellation policy?
The first month of a reservation is non-refundable, and guests must give 30 days notice for cancellation. Guests will be charged for 30 days following the cancellation, or until the end date of the original reservation if there are fewer than 30 days remaining.
The standard security deposit policy applies, and the deposit will be refunded if there is no damage beyond normal wear and tear, and no contract violations have been made. Guests are responsible for any transaction fees incurred in the case of a refund.